Shipping policy

Shipping Policy

At LUMORA, we are committed to delivering your order as quickly and efficiently as possible.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Shipping Time

Orders typically arrive within 7–15 business days, depending on your location and local postal services.

Please note that delivery times are estimates and may vary due to factors beyond our control such as customs delays or high demand periods.

Shipping Costs

We offer FREE SHIPPING on all orders within the United States.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. Please allow 24–72 hours for tracking updates to appear.

Address Accuracy

Please ensure that your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Delayed Packages

If your order is significantly delayed or appears lost, please contact us at support@lumorago.com and we will be happy to assist you.